As part of the terms of our rental agreement, renters are entitled to safe and habitable living conditions. The building management has not taken care of “The Crown” for the past several years and it is not up to the standard of these conditions. “The Crown” is considered an A1 Property and we are entitled to seek repairs and discuss with you the amenities that need your immediate attention. Many of us have individually met with the Property Manager during the first week of August to discuss these issues. The only item on our list that we see addressed is the shampooing of the hallway carpets. Listed below are our concerns that need to be addressed. This is not an exhaustive list, but a reasonable place to start. Security and Safety: **MOST IMPORTANT** - Break-ins, Squatting, Packages stolen (multiple August 20th) – There was yet another incident on Sunday, September 25th, 2022 in which no communication was sent out to the residents about how First Light Management is going to address the security issues that continue to threaten our safety throughout the building. - Sometimes when you pull hard enough on the Front Door is will open - The white doors to the garbage area have not been locked – This causes a security breach - We need more management communication to residents - Self-guided tours are not acceptable - No management on-site for the past 3 years - What happened to the monthly / quarterly community get together? - We need ONLY resident to be allowed elevator and stairwell access to get to the rooftop and basement parking areas. Garage: - Articles left in individual parking spaces – it’s better but not resolved - Occasional smell of sewage – This has been resolved - Cleaning – Garage has only been power sprayed one time in 5 years to remove debris, pet hair, dirt, etc…. – not resolved. Would be nice to have this done again. - Retail Parking Garage – Trash, etc……cleaned more often Building Cleanliness of Building Common Areas: - Entrance, Stairwells, Trash bins, Elevator, Hallways, Gray door- Not resolved - Cleaning of outside windows (cleaned 3x in 5 years) especially for the Santa Monica side of building - Remind residents what items can go on their respective balconies - Marketing on side of building – this may have been resolved since we have not seen it in the past few months. Rooftop: - Flooring needs to be assessed and treated at least once a year. Risk Issue/ Aesthetically unpleasing - Furniture / lounges have not been maintained and need immediate repair and or replacement - Lights have water in them and are yellow and need replaced - Recommending cacti be moved back to the west gate area. Blocks the beautiful 360 view if you are sitting in the SPA. - TV is still not working - Fireplace remote needs replaced and white area surrounding the fireplace needs to be power sprayed - Grill cleaning sets need replaced; refrigerators/ice makers need cleaned Gym: - Cleanliness – (Floor, Mirrors, Glass, Equipment has not been properly cleaned and maintained. - Wipes are terrible since they have been changed out. Need better wipes and a sanitizer that works properly