DO NOT FLY WITH FRONTIER AIRLINES! This boycott is a promise to never fly with Frontier Airlines again, unless we are justly compensated. Frontier Airlines has recently let go of a lot of their customer service staff and claim it is to keep flight prices low. What this has actually done, is make it nearly impossible to get in contact with a direct representative at Frontier. Frontier continually over book their flights by more than a little bit and when it comes down to it, they try to weed passengers out, not by offering flight credits like other airlines, but by moving flight times. This major inconvenience results in passengers potentially missing both connecting and direct flights, consequently paying a rebooking fee. Not only that, when it comes time to board, they are sticklers about their baggage policy, which is standard, the policy is the policy and is outlined publicly, so customers know where to find them and how to adhere. What is not okay, is when the company does not uphold their own policies. There have been numerous cases where customers are abiding by the policies and still denied entry to the flight or made to check their personal item at the gate for an additional $100. This is unacceptable and there is no accountability for the employees who are not following the policies in place. There is a blatant disregard for customer service. Hopefully with the aid of this boycott, we will see some action taken. Customer service representatives will become much more accessible and definitely by phone. Every customer who can provide proof that policy was not upheld, should be refunded. There also needs to be some accountability for the employees and how they treat customers.